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These Terms & Conditions apply to all bookings for open courses delivered by Improv4Business (“we”, “us”,“our”). By booking a place on any open course, you agree to these Terms &Conditions.
Bookings may be made via our website, payment link, email, or approved booking form.
A booking is confirmed when either
For invoice bookings, places are held provisionally until payment is received in accordance with Section 3.
We reserve the right to decline or cancel bookings wherereasonably necessary.
All prices are shown in GBP (£) and are exclusiveof VAT unless otherwise stated.
VAT will be charged where applicable at the prevailing rate.
Prices may be updated for future course dates at any time. Confirmed bookings will not be affected.
Card Payments
All card bookings must be paid in full at the time of booking.
Invoice Bookings
Where payment by invoice is agreed, payment must be made within 7 calendar days of the invoice date.
If the course start date is sooner than 7 days, payment mustbe made before the course date and according to the accelerated terms below.
Accelerated Payment Terms
For bookings made close to the course date:
Places remain provisional until payment is received. We reserve the right to release unpaid places if payment is overdue.
We understand that plans can change
Delegate Cancellation by You
30 or more days before the course date
You may choose either:
8 to 29 days before the course date
You may choose either:
7 days or less before the course date
No refund will be payable.
Named substitute delegates may attend at no additional charge (see Section 5).
If the original delegate can no longer attend, anotherdelegate from the same organisation may attend in their place at no additionalcost.
Please notify us in advance where possible.
Each booking includes one complimentary transfer.
Any further transfer requests may:
Transferred bookings must be used within 6 months of the originalcourse date unless otherwise agreed in writing.
Failure to attend a transferred booking may result in lossof fees paid.
Failure to attend a booked course without prior notice willbe treated as a cancellation and no refund will be payable.
We reserve the right to cancel, postpone, reschedule,relocate, or make reasonable changes to a course where necessary. This mayinclude changes to trainer, timings, venue, or course content.
If we cancel a course, you may choose either:
Our liability is limited to the fees paid for the affectedbooking. We are not responsible for travel, accommodation, loss of earnings, orany indirect costs.
We may change the venue within the same city or local areawhere reasonably necessary.
Where events outside our reasonable control make in-person delivery impracticable, we may offer:
All course materials, handouts, slides, workbooks, templates, recordings, and resources remain our intellectual property unless otherwise stated.
Materials are provided for personal or internal business useonly and may not be copied, reproduced, shared publicly, sold, or commercially distributed without prior written permission.
We aim to provide a professional, safe, and supportivelearning environment.
We reserve the right to remove any delegate whose behaviouris disruptive, abusive, discriminatory, unsafe, or prevents others fromparticipating effectively.
No refund will be payable in such circumstances.
Please inform us in advance of any accessibilityrequirements, learning needs, or dietary requirements.
We will make reasonable efforts to accommodate requestswhere practicable.
Where applicable, delegates may receive:
CPD accreditation applies only to courses specifically advertised as CPD accredited.
Delegates may not record audio or video of any coursewithout our prior written consent.
Any photography or promotional content created by us at acourse will only be used with appropriate consent where required.
Nothing in these Terms limits or excludes liability for:
Subject to the above, our total liability arising from any booking shall not exceed the fees paid for that booking.
We shall not be liable for any indirect, consequential, oreconomic loss.
We process personal data in accordance with our PrivacyPolicy.
This may include information required to:
Please refer to our Privacy Policy for full details.
These Terms & Conditions are governed by the laws of England and Wales.
Any dispute shall be subject to the exclusive jurisdictionof the courts of England and Wales.
For questions regarding bookings, transfers, invoices, orthese Terms & Conditions, please contact:
Improv4Business Limited
Email: admin@improv4business.co.uk
Address: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ